Terms of Service

These terms are an agreement between you and GymBro (“we”, “us”, “our”), operator of the GymBro website, iOS app, Android app, and Apple Watch app (together, the “Service”). By creating an account or using the Service, you agree to these terms and to our Privacy Policy. If you do not agree, do not use the Service.

GymBro is a training platform: you can log workouts, track daily health metrics, follow programs, receive AI-generated coaching guidance, and — if you connect with a coach — receive programs, meal plans, check-ins, and messages from that coach.

We may add, change, or remove features over time. If we make a change that materially reduces what a paid plan includes, we will tell you before it takes effect.

GymBro provides general fitness and nutrition information. It is not medical advice, and no part of the Service — including AI-generated audits, plans, debriefs, chat responses, and meal plans — is a substitute for advice from a qualified health professional.

Exercise carries inherent risk. Consult your doctor before starting a training or nutrition program, especially if you are pregnant, have a medical condition, an injury, or take medication. Stop training and seek medical attention if you feel pain, dizziness, or discomfort. You are responsible for training within your own limits; you use the Service at your own risk.

AI-generated content can be wrong. It is produced from the data you provide and does not know anything about you that you have not entered into the Service. Treat it as information, not instruction.

• You must be at least 16 years old to use the Service.
• You must provide accurate information and keep your login credentials secure. You are responsible for activity on your account.
• One account per person. You may not share, sell, or transfer your account.
• You can delete your account at any time — see our account deletion page.

Coaches on GymBro are independent professionals, not our employees or agents. We provide the platform; we do not supervise, endorse, or verify the qualifications of any coach, and we are not a party to the coaching relationship between a coach and their client.

• If you are a coached client: your coaching agreement — services, pricing, cancellation — is between you and your coach. Your coach can see the training and health data described in our Privacy Policy for as long as the relationship is active. Payments you make to your coach are processed by Stripe; processing fees are included in the price you see.
• If you are a coach: you are responsible for the programs, plans, and advice you give your clients, for holding any qualifications or insurance your jurisdiction requires, and for the content you upload (videos, meal plans, messages). You must only use client data to provide coaching to that client, and you must not export or retain client data after the relationship ends beyond what the law requires of you.

• Paid plans (for self-coached users and for coaches) are billed as recurring subscriptions, processed by Stripe. Current pricing is shown at the point of purchase.
• Subscriptions renew automatically until cancelled. You can cancel at any time; cancellation takes effect at the end of the current billing period, and you keep access until then.
• Except where the law requires otherwise, payments are non-refundable. Nothing in these terms limits your rights under the Australian Consumer Law or other consumer protection law that applies to you.
• If a payment fails, we may retry it and may suspend paid features until payment succeeds.
• Payments between coached clients and coaches are set by the coach and processed via Stripe; GymBro is not a party to that transaction.

You own the content and data you put into the Service — workouts, photos, notes, messages, and everything else. You grant us a licence to host, process, and display that content solely to operate and provide the Service (including generating AI responses from it, as described in the Privacy Policy). We do not use your content to train AI models, and the licence ends when your content is deleted.

You are responsible for what you upload. Do not upload content you do not have the right to share, or content that is unlawful, abusive, or harmful.

You must not:

• use the Service for any unlawful purpose;
• access or attempt to access another user's account or data;
• probe, scan, or test the vulnerability of the Service, or bypass its security or access controls;
• scrape, harvest, or bulk-export data from the Service, or use automated tools to access it other than through interfaces we provide;
• reverse engineer, copy, resell, or white-label the Service;
• harass or abuse other users, coaches, or clients through the platform.

The Service — its software, design, branding, and content we create — is owned by us or our licensors. These terms do not transfer any of it to you. Coach-created content (programs, videos, meal plans) belongs to the coach who created it and is licensed to their clients through the platform for personal use.

We may suspend or terminate your account if you materially breach these terms, if required by law, or to protect the Service or its users — and where reasonable, we will warn you first. You may stop using the Service and delete your account at any time. Sections that by their nature should survive (including 3, 7, 11, and 12) survive termination.

The Service is provided “as is” and “as available”. To the extent permitted by law, we exclude all implied warranties and do not guarantee the Service will be uninterrupted, error-free, or that any training outcome will be achieved.

To the extent permitted by law, we are not liable for indirect or consequential loss, loss of data, or loss of profits, and our total liability for claims arising out of the Service is limited to the amount you paid us in the 12 months before the claim arose.

Australian Consumer Law. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded. Where our liability can be limited, it is limited (at our option) to resupplying the service or paying the cost of resupply.

These terms are governed by the laws of Australia. Courts of Australia have non-exclusive jurisdiction over disputes arising from them, and nothing in this section prevents you from relying on mandatory consumer protections in your place of residence.

If we make material changes, we will update the “Last updated” date above and notify account holders by email or in-app notice before the change takes effect. Continued use of the Service after that constitutes acceptance of the updated terms.

Questions about these terms — info@gymbro.com.au.